Naiyara Patient Health
A collaborative care program that partners trained coaches with hospital teams to support patients before, during and after surgery.
Naiyara Health bridges the gap between hospital care and real-life recovery. Born from lived experience, we connect patients with trained coaches who work alongside clinical teams to provide empathy, education, and practical support.
“Empathy is a gift — and it should never be taken lightly.” Andrea Stoneham, Founder.
We complement clinical care with lived-experience coaching. By combining medical expertise with practical guidance, Naiyara improves outcomes, reduces readmissions, increases patient trust — and eases clinician workload.
30%
Fewer Complications
-15%
Re-admissions
92%
Adherence
+18
Realistic Revovery
Prehabilitation
Preparation before surgery: nutrition, movement, anxiety management, and expectations.
Lived-Experience Coaching
Trained coaches answer real-life questions that only someone who has lived it can answer — always aligned with clinical guidance.
Continuity & Safety
Red-flag protocols and direct communication pathways keep clinicians informed and patients supported without adding burden.
For Hospitals
Partner model: Embed Naiyara coaches within surgical pathways to extend support beyond discharge.
Benefits: Improved outcomes, fewer complications, reduced readmissions, higher patient satisfaction, and offloaded non-medical queries from clinical teams.
Governance: Coaches operate under strict medical alignment and red-flag protocols; documentation maps to hospital policies.
Call to collaborate: Pilot Naiyara within selected surgical services to measure impact and refine workflow fit.
For Patients
A “hand to hold” through the journey — from preparing for surgery to living confidently with new routines or equipment.
Understanding timelines (8 weeks vs. 18 months)
Choosing and using stoma equipment; irrigation options
Managing setbacks; knowing what’s normal vs. a red flag
Emotional resilience and daily strategies